Job Title: Lobby Ambassador / Guest Services Associate

Job Type: Contract

Schedule: Monday – Friday, 8:00 AM – 4:30 PM (30-minute lunch)

Position Overview

We are seeking a professional and hospitality-driven Lobby Ambassador to serve as the first point of contact for visitors, guests, and employees. This role is highly visible and focused on creating a welcoming and positive in-person experience for everyone entering the building. The ideal candidate is personable, attentive, and committed to providing exceptional service while maintaining a polished and professional presence.

Key Responsibilities

• Greet visitors, guests, and employees in a friendly and professional manner upon arrival.
• Create a welcoming environment in the lobby and provide a high level of hospitality to all individuals entering the building.
• Assist visitors with the self-check-in process and provide guidance as needed.
• Proactively offer assistance to ensure a smooth and positive experience for guests.
• Monitor lobby traffic and remain attentive to individuals entering and exiting the building.
• Review and reference the daily calendar to support visitor coordination and awareness of scheduled arrivals.
• Maintain a professional appearance and uphold business casual dress standards at all times.

Role Requirements

• Fluent in English (required).
• Strong hospitality and customer service skills with a friendly, approachable demeanor.
• Ability to maintain a professional appearance in accordance with business casual standards.
• Comfortable working in a front-facing role with consistent in-person interaction.
• Ability to sit or stand as needed while greeting individuals entering and exiting the lobby.
• Basic computer proficiency, including familiarity with G-Suite and the ability to review a daily calendar.
• This position is focused exclusively on in-person interaction; no phone responsibilities are required.

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BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.