Leasing Consultant – Tax Credit (LIHTC)

Do you enjoy helping people find the perfect place to call home while delivering exceptional customer service? We're looking for a customer-focused Leasing Consultant with LIHTC/Tax Credit experience who is passionate about creating an outstanding experience for every prospect and resident.

As a Leasing Consultant, you'll be the face of our community. Your ability to build relationships, provide exceptional service, and guide prospective residents through the leasing process will play a key role in maintaining high occupancy and resident satisfaction. Experience with Low-Income Housing Tax Credit (LIHTC) communities is preferred, and knowledge of affordable housing compliance is essential.

What You'll Do

• Deliver exceptional customer service to every prospect, resident, and visitor.
• Conduct professional and engaging apartment tours that showcase the community and help prospective residents find their new home.
• Meet or exceed leasing goals by following up on leads, overcoming objections, and closing leases.
• Qualify applicants and assist with LIHTC eligibility, income documentation, and compliance requirements.
• Process applications, certifications, recertifications, leases, renewals, move-ins, and move-outs accurately and efficiently.
• Educate residents on affordable housing guidelines while maintaining confidentiality and professionalism.
• Respond promptly to resident questions and concerns, ensuring a positive customer experience.
• Coordinate with the maintenance team to ensure service requests are completed and residents are kept informed.
• Maintain organized resident files and ensure compliance with Fair Housing and LIHTC regulations.
• Assist with marketing efforts, resident events, outreach, and social media initiatives to increase traffic and occupancy.
• Help create a welcoming community where residents feel valued and at home.

What We're Looking For

• Previous apartment leasing experience required.
• LIHTC/Tax Credit experience strongly preferred.
• Knowledge of affordable housing compliance, income qualifications, and resident certifications.
• Outstanding customer service and communication skills.
• Strong sales ability with a proven track record of closing leases.
• Organized, detail-oriented, and able to manage multiple priorities.
• Experience with property management software such as Yardi, OneSite, Entrata, RealPage, or similar platforms.
• Working knowledge of Fair Housing regulations.
• Positive attitude, professionalism, and a team-oriented mindset.

What Makes You Successful

The ideal candidate understands that leasing is more than filling apartments—it's about building relationships and creating an exceptional experience for every resident. You're compassionate, organized, sales-driven, and knowledgeable about LIHTC compliance, allowing you to confidently guide applicants through the affordable housing process while delivering first-class customer service.

If you're passionate about helping people, enjoy working in a fast-paced environment, and have the experience to support affordable housing communities, we'd love to meet you.

BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.