Maintenance Supervisor – Multifamily / Apartment Maintenance

Position Overview

We are seeking an experienced Maintenance Supervisor to oversee maintenance operations for a multifamily apartment community. This position is responsible for maintaining the physical condition, safety, appearance, and functionality of the property while providing excellent resident service.

The ideal candidate will have strong multifamily property maintenance experience, hands-on technical knowledge of HVAC, plumbing, electrical, appliances, apartment turns, preventive maintenance, and pool systems, as well as experience supervising or leading a maintenance team.

Key Responsibilities

• Supervise and coordinate the daily activities of the maintenance team, maintenance technicians, porters, and/or grounds staff
• Complete and oversee apartment maintenance service requests and work orders
• Troubleshoot, diagnose, repair, and maintain HVAC systems and equipment
• Perform and oversee plumbing repairs, including faucets, toilets, drains, water heaters, leaks, and related systems
• Troubleshoot and complete basic electrical repairs, including outlets, switches, fixtures, breakers, and other residential electrical components
• Diagnose and repair major household appliances, including refrigerators, dishwashers, ranges, garbage disposals, washers, and dryers
• Coordinate and complete apartment turns, make-readies, unit turnovers, and vacant unit preparation
• Conduct preventive maintenance inspections and identify needed repairs before they become larger issues
• Maintain and service pool and spa equipment in accordance with applicable safety standards
• Inspect buildings, grounds, common areas, vacant units, and mechanical systems
• Maintain strong curb appeal throughout the apartment community
• Ensure common areas, grounds, buildings, clubhouse, office, hallways, and amenities remain clean, safe, and properly maintained
• Identify capital, structural, mechanical, or maintenance concerns requiring additional attention
• Coordinate maintenance priorities and communicate property needs with the Property Manager / Community Manager
• Manage maintenance inventory, supplies, tools, and equipment as needed
• Assist with vendor coordination and outside contractor work when necessary
• Respond to resident maintenance concerns professionally and provide excellent resident customer service
• Ensure maintenance work is completed accurately, safely, efficiently, and within established timelines
• Follow company policies, OSHA standards, safety procedures, and property maintenance protocols
• Participate in the property's on-call rotation and respond to after-hours maintenance emergencies as required

Required Qualifications

• 3–5+ years of multifamily, apartment, residential property maintenance, or property management maintenance experience
• Previous experience as a Maintenance Supervisor, Lead Maintenance Technician, Maintenance Manager, Service Manager, Service Supervisor, Lead Technician, or Senior Maintenance Technician preferred
• Strong hands-on HVAC troubleshooting and repair experience
• Working knowledge of plumbing, electrical, appliance repair, carpentry, and general building maintenance
• Experience completing apartment turns / make-readies / unit turnovers
• Experience with preventive maintenance and work-order management
• Previous experience leading, directing, or supervising maintenance personnel
• Working knowledge of pool service and pool maintenance
• EPA Certification required
• CPO Certification required
• Valid driver's license
• Ability to participate in an on-call emergency rotation
• Ability to work weekends when required
• Strong customer service, communication, organization, and problem-solving skills
• High school diploma or GED preferred
• Ability to perform the physical requirements associated with apartment maintenance, including lifting up to 75 lbs.

Preferred Experience

Candidates with experience in the following environments are strongly encouraged to apply:

• Multifamily apartments
• Residential property management
• Apartment communities
• Conventional multifamily housing
• Garden-style apartment communities
• Property maintenance
• Facilities maintenance within residential communities

BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.