Project Manager

Overview

A growing organization in Nashville, TN is seeking an intermediate level Project Manager to lead end-to-end project delivery. This individual will create full project plans, build detailed work breakdown structures (WBS), manage cross-functional teams, and ensure adherence to PMO standards. The ideal candidate is a self-starter with strong communication skills and experience using ServiceNow or similar project portfolio management tools.

Key Responsibilities

·        Develop complete project plans including scope, objectives, governance, timelines, and deliverables.

·        Build and manage work breakdown structures (WBS) from project initiation through closure.

·        Utilize established PMO methodologies, standards, and templates for all assigned projects.

·        Coordinate planning activities including labor estimates, cost estimates, schedules, dependencies, and milestones.

·        Track and manage project risks, issues, and mitigation plans, escalating when appropriate.

·        Monitor project performance to ensure adherence to scope, schedule, and budget.

·        Communicate status updates, progress, and risks to project teams and stakeholders at all levels.

·        Collaborate with business stakeholders, technical teams, and third-party vendors.

·        Provide high-quality customer service and foster strong, trusted relationships across the organization.

·        Adapt project management style to match team dynamics, project complexity, and shifting priorities.

·        Contribute to continuous improvement of PMO processes and tools.

Qualifications

·        2+ years of project management experience, preferably in an IT or technology environment.

·        Hands-on experience developing detailed project schedules with WBS and task dependencies.

·        Familiarity with ServiceNow SPM (Strategic Portfolio Management) or similar project management/PPM platforms.

·        Strong skills in Microsoft Office (Excel, Word, PowerPoint, SharePoint, Outlook).

·        Demonstrated ability to lead cross-functional team members such as Business Analysts and QA Analysts.

·        Strong interpersonal, communication, conflict-resolution, and negotiation skills.

·        Ability to manage multiple priorities in a fast-paced or highly variable project environment.

·        Bachelor’s degree in Business, Project Management, Computer Science, or related field preferred but not required.

·        Proven capability to work independently, solve problems proactively, and drive initiatives forward.

Ideal Candidate Attributes

·        Self-starter with the ability to work with minimal oversight.

·        Comfortable navigating ambiguity and guiding teams through change.

·        Strong relationship-builder with calmness under pressure.

·        Eager to grow professionally and receptive to coaching.

·        Technically curious with the ability to understand IT terminology and concepts quickly.

BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.