The “Service Technician (ST)” performs various corrective and preventive maintenance duties as well as special projects necessary to maintain and enhance the community, including, but not limited to, HVAC, plumbing, electrical, carpentry, janitorial and grounds duties, etc. This individual may work alone or with others on a large community but will not require immediate supervision to ensure the community meets or exceeds the standards. Metropolitan Holdings is dedicated to exceptional customer service, which includes interactions with residents, guests, and co-workers. Employees are expected to use their best judgment in determining the most appropriate course of action, using customer service as a guiding principle.

• Completes maintenance work and maintenance service requests, to include, but not limited to, specific carpentry, plumbing, painting, electrical, HVAC, masonry and other general maintenance in accordance with Company standards and local city, state and federal building codes when applicable. Provides on-call maintenance for evenings, weekends and holidays as scheduled. Updates the status of all work orders.
• Executes the Make-Ready/Turn process. Completes move-out checklist assigning appropriate move-out charges, and forwards to management for approval and account reconciliation. Schedules and inspects vendor/contractor work performed to ensure quality, completeness, and compliance with company standards. Inspects all rent ready apartments to ensure all maintenance items are completed and the apartment is ready for move-in.
• Inspects the physical building site/apartment site including all roofs, garages, carports, driveways, streets, stucco, siding, pools, building, recreational facilities, and grounds, identifying all areas in need of immediate or future repairs and maintenance and provides an inspection report to the Property or Service Manager for review.
• Performs other duties including but not limited to janitorial, grounds and special projects as assigned. Actual job duties/responsibilities may vary depending on community size and community needs.