Lead Maintenance Technician

POSITION DESCRIPTION

Title – Lead Maintenance Technician

Division/Department – Property Services / Maintenance

Hourly – $32–$39 per hour (hourly; overtime with approval)

SUMMARY

The Lead Maintenance Technician is responsible for supporting day-to-day maintenance operations across

504 residential units within two communities. This role requires strong technical proficiency in general

maintenance, HVAC, plumbing, electrical, appliance repair, carpentry, and troubleshooting.

The Lead Maintenance Technician partners with the maintenance team, construction technicians, and

operations staff to ensure timely completion of work orders, high-quality unit readiness, and a

well-maintained community environment. Responsibilities include responding to service requests,

participating in on-call rotations, and supporting unit turns while maintaining professional standards of

customer service.

RESPONSIBILITIES, FUNCTIONS, AND BASIC DUTIES

• Perform maintenance, repairs, and troubleshooting across residential units and common areas

• Respond promptly to work orders and resident concerns

• Participate in an on-call rotation (one week every 4–5 weeks)

• Support make-ready and unit turn processes

• Install, diagnose, and repair appliances

• Maintain and repair HVAC, plumbing, electrical, and carpentry needs

• Assist with periodic inspections of buildings and grounds

• Collaborate with maintenance and construction teams to complete assigned projects

• Document completed work in property management systems

• Maintain cleanliness and safety of work areas; comply with safety standards and applicable regulations

• Other duties as assigned

SUCCESSFUL CANDIDATE WILL:

• Demonstrate leadership within the maintenance function and contribute to a positive team culture

• Provide consistent, high-quality customer service and communicate professionally with residents, team

members, and vendors

• Remain calm and organized during emergency or time-sensitive situations

• Work independently and verify completion of assigned tasks

• Seek ongoing learning, feedback, and professional development

• Maintain confidentiality and professionalism

• Work a flexible schedule including on-call shifts and occasional evenings or weekends

• Maintain safe, clean, and organized work practices; maintain personal tools required for job duties

QUALIFICATIONS

Academic / Credentials / Certifications

• High school diploma or equivalent (required)

• HVAC EPA certification (preferred)

• CPO certification (preferred)

Specialized Skills / Technical Knowledge

• Proficiency in HVAC, plumbing, electrical, carpentry, and appliance repair

• Strong troubleshooting skills across multiple building systems

• Familiarity with relevant regulations and safety standards

• Comfort using property management software and Microsoft Office tools

Physical Requirements

• Ability to lift up to 50 lbs and perform physical tasks (standing, bending, climbing stairs/ladders)

• Ability to work in varying weather conditions as needed

• Manual dexterity for tools and equipment

#ZIPDH

BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.