Senior Account Leader

Location: Remote/Reston, VA Must be in central or eastern time zone

Salary: $215, 000 - $225,000

*MUST HAVE FACILITY MANAGEMENT EXPERIENCE*

RESPONSIBILITIES

Enterprise Client Leadership

• Act as the senior-most relationship owner for designated global accounts, ensuring alignment with client objectives and long-term value creation.
• Serve as the single point of escalation and strategic advisor to C-suite stakeholders across client organizations.
• Translate client goals into actionable strategies across leasing, project management, facilities, workplace strategy, and capital markets.

Global Integration & Service Line Collaboration

• Partner with regional and service line leaders to ensure consistent delivery of services across geographies.
• Lead cross-functional account teams, fostering collaboration and accountability across business units.
• Monitor and report on account health, performance metrics, and service delivery outcomes.

Enterprise Growth & Solution Development

• Lead the pursuit and onboarding of new enterprise accounts, including proposal development, pricing strategy, and team formation.
• Build and institutionalize a repeatable, scalable enterprise account management framework.
• Develop playbooks, governance models, and best practices to support global account expansion.

Operational Excellence & Innovation

• Drive continuous improvement in client delivery through process optimization, technology enablement, and data-driven insights.
• Collaborate with internal analytics, research, and marketing teams to embed intelligence into client strategies.
• Champion innovation in service delivery, including ESG, digital transformation, and workplace experience.

QUALIFICATIONS

Qualifications

• 10+ years of experience in commercial real estate, corporate services, or enterprise account management.
• Proven success managing multi-national client portfolios and leading cross-border teams.
• Deep understanding of occupier needs across sectors and service lines.
• Exceptional executive presence, communication, and relationship-building skills.
• Demonstrated ability to build scalable systems and lead through influence in a matrixed environment.

Success Metrics

• Client retention and satisfaction scores
• Growth in account revenue and service line penetration
• Operational efficiency and delivery consistency across regions
• Successful onboarding and ramp-up of enterprise accounts

Working Conditions: Normal working conditions with the absence of disagreeable elements

#BGTA

#ZIPTA

BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.