Overview:

We are seeking a highly skilled Network Observability Engineer to join a small, specialized team focused on the deployment, management, and optimization of network monitoring and observability tools. This role is part of a major network observability project and is ideal for candidates with hands-on experience implementing or managing network monitoring solutions within large-scale, high-availability environments, such as financial services or other highly regulated industries.

Key Responsibilities:

• Implement, configure, and maintain network observability and monitoring tools for real-time and historical visibility into network faults and performance.
• Develop, modify, and maintain scripts and programs to enhance monitoring capabilities, automate processes, and improve infrastructure visibility.
• Work closely with the broader network team (~40 members) and the 2-person Network Observability team to ensure network stability and efficiency.
• Manage Cisco network hardware and related protocols in a primarily Cisco environment.
• Troubleshoot and resolve tool issues, coordinating with vendors as needed.
• Maintain tool versions and follow change control procedures.
• Integrate monitoring solutions with other platforms such as ServiceNow and alerting systems (e.g., xMatters).
• Support proofs of concept (POCs) with new network monitoring vendors.

Required Qualifications:

• 3+ years of hands-on experience with network observability and monitoring solutions.
• Strong scripting skills (Python, Perl, or similar) for automation and tool customization.
• Deep understanding of Cisco hardware, networking protocols, and network infrastructure.
• Proficiency with UNIX/RedHat Linux and some system administration experience.
• Experience with SNMP MIBs, Syslog, NetFlow, TACACS, SNMP Traps, and alerting.
• Familiarity with databases such as MySQL, Postgres, or Vertica.
• Self-motivated and able to work independently once onboarded.
• Proficient with Microsoft Office products.

Preferred Qualifications:

• Experience in financial services or other highly regulated, uptime-critical environments.
• Experience managing or integrating tools such as ThousandEyes, ScienceLogic, SolarWinds, Broadcom/CA DX NetOps suite, Infoblox IPAM, or similar.
• Automation experience using Ansible, GitLab, or equivalent tools.
• Experience with JSON, network APIs/REST integrations, and SSL/certificate management.
• Hands-on experience with network monitoring tool installation, configuration, and vendor coordination.

Why Join:

This is a rare opportunity to work in a niche, high-impact role within a major network observability project. You’ll collaborate with a focused, expert team while influencing the deployment and management of the next-generation monitoring tools for the company’s network infrastructure.

BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.