Position Purpose:

Address needs of owners and tenants of properties in assigned area.

General Duties and Responsibilities:

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Provide day-to-day support to property owners by answering questions related to owner

statements, ledgers, late fees, tenant violations, payment plans, etc.

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Conduct regular calls with owners regarding their properties

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Oversee the day-to-day management of properties including, but not limited to, rent collection,

evictions, lease renewals, move in & move out processes, submitting and processing account

adjustments, and delinquency calls

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Negotiate lease terms and facilitate timely lease renewals

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Ensure all appropriate notices are posted at properties and that all Section 8 and HUD

regulations are adhered to

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Coordinate with HOA, when applicable, regarding posting notices and regulation compliance

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Inspect newly constructed units and create punchlists for the Construction Team to complete

before unit deemed ready to rent

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Inspect vacated units to verify they are ready to become available for a new tenant to lease

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Communicate with Construction, Maintenance, Warranty and Turnover teams, vendors,

tenants, and owners regarding open work orders

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File and track insurance claims when necessary in coordination with Maintenance Team

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Produce and distribute reports as needed

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Maintain records related to each property per company policies and procedures

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Other duties as assigned

Qualifications:

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Experience in property management or the property management industry preferred

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Experience using PropertyWare or similar property management software

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High-school diploma or equivalent

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Must be customer service oriented

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Possess excellent writing and speaking skills

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Must be highly organized, efficient and able to properly prioritize multiple tasks

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Possess a professional appearance and a polite demeanor appropriate for a representative of

the company

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Able to develop and maintain effective and cooperative working relationships with others

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Proficiency in Microsoft Office Suite

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Possess reliable personal transportation, a valid driver’s license, and acceptable driving record

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Able to prove coverage of at least the state required minimum of auto liability insurance

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Maintain an exemplary record of attendance and punctuality

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Able to perform the essential functions of the position, with or without a reasonable

accommodation