Commercial Senior Property Manager

**MUST HAVE COMMERCIAL REAL ESTATE EXPERIENCE**

Position Summary:

The Senior Property Manager is responsible for the daily operations of a portfolio of buildings that may consist of office/medical flex, industrial and retail assets. The primary responsibilities of the Senior Property Manager are to manage the assets in an efficient and cost-effective manner while ensuring the utmost tenant satisfaction. Additionally, the property manager strives to keep expenses low while properly maintaining the building to increase portfolio NOI and overall building value. The Senior Property Manager may oversee administration staff and work alongside the Director of Property Management to make sure that all contracts and lease information is kept up-to date and works with Asset Management and Accounting to ensure that acquisitions are on boarded as seamlessly as possible.

Key Measures for Success:

· Manage the daily operations of properties, administrative support staff, maintenance vendors, and contractors to ensure properties are maintained in accordance with company standards and agreements.

· Prepare monthly owner reports for assigned properties including narratives and budget variance reporting using established procedures by the 25th of the month.

· Review all new leases and abstract them into accounting software systems, update renewals and amendments as generated to maintain lease obligations.

Essential Functions and Responsibilities

· Manage tenant-focused relationships and processes that meet or exceed building occupant expectations.

· Anticipate tenant needs, and consistent with expense parameters, assure positive and prompt response to service requests and administer affairs for the mutual benefit of the tenants and the property NOI.

· Create value-add recommendations for assets to increase overall NOI.

· Manage and mentor administration, including building engineering and property management administration team members to develop skillsets and foster a positive work environment.

· Possess excellent customer service skills, have a positive attitude and be flexible and creative in solving client issues.

· Possess an entrepreneurial spirit by looking at assets managed from the perspective of an owner.

· Use established procedures for: approval of property payables, (including building improvement, TI and new construction); tracking rent collections, sending notices and assessing late fees as needed.

· Negotiate service agreements, select contractors and suppliers, provide quality-control oversight, measure compliance to contractual standards and provide liaison as needed between tenants and third-party service providers.

· Assist Accounting and Asset Management with creation of annual property budgets and Common Area Maintenance Expense Estimates in accounting software for various property types.

· Assist Accounting in preparation and review of annual Common Area Maintenance Reconciliations

· Process new Leases and document terms with completion of Lease Abstracts through our standardized processes.

· Create monthly Asset Management reports detailing ongoing operations, accounting, and capital expenditures. Set up recurring meetings with portfolio Asset Manager to review reports and identify action items.

· Perform regular and ongoing inspections and creating Capital Expenditure budgets on 3 and 5-year basis with emphasis in the following areas: Roof, HVAC, ADA and Government Compliance, Elevators, Landscape and Site Improvements, Parking Areas

· Supervise the planning, budgeting and control of operating and capital expenditures including tenant improvements; ensure project(s) are staying within budget and/or charge back tenant for change orders.

· Ensure Lease compliance from Tenants by performing routine and ongoing tenant visits.

· Participate in the acquisition due diligence process by coordinating PCA and Environmental assessments.