Real Estate Manager - Commercial Medical Office

Direct Hire; $85K - $95K plus 10% bonus

Livonia, MI 48152

Works with VP of Real Estate Management on Strategies to:

• Develop and implement management plan for assigned properties to achieve investor return expectations while complying with company objectives and applicable law.
• Forecast competitive space availability for each property and develop marketing and pricing recommendations that will maximize the asset value of each property.
• Develop short and long-term operational programs that will achieve or surpass cash flow objectives and maximize the asset value of each property.
• Develop strategies to mitigate vacancy risk for individual properties.

Leasing Management and Tenant Improvement Coordination:

• Work in conjunction with VP of Real Estate Management on leasing strategy for each building, if applicable.
• Work with VP of Design and Construction to:
  • Execute process standards for tenant coordination including tenant finish standards, blocking plans, risk management, pricing presentations, invoicing for tenant contributions, punch lists, commissioning meetings, etc.
  • Monitor build-out to assure compliance with lease agreements, construction schedules, tenant expectations, lender requirements, and construction guidelines for the project.
  • Maintain open, effective communication between tenants, hospital clients, and property management.

Operations:

• Evaluate on a continuing basis operating cost by monitoring each property's performance and results against approved budgets, recommending and/or approving necessary adjustments to achieve the scheduled cash flow or asset value objectives.
• Conduct visits on an as-needed basis to assigned properties to:
  • Ensure all aspects of property management are in full compliance with owner quality standards, policies, and procedures.
  • Ensure proper procedures are enforced to manage and monitor operating costs within established budgets.
  • Negotiate, review, and monitor third party vendor contracts and performance under those contracts.
  • Ensure that emergency plans are in place for all properties.

Financial:

• Review monthly operating reports for each property, provide budget variance comments, and ensure operating expense reconciliations are accurately prepared.
• Prepare annual property operating budget and make recommendations for capital improvement projects.
• Oversee completion of periodic owners' reports
• Work with Accounting in the Denver office to manage the accounting process and collection process.

Client/Tenant Services:

• Develop and maintain relationships with all tenants to demonstrate the Company's commitment to "quality service", quality facilities, and positive, prompt, and effective customer service.
• Responsible for creating strong internal and external relationships. Managing and enhancing hospital relationships within an assigned portfolio, creating viable long-term partnerships
• Providing support and knowledgeable information to our hospital partners; acting as the "go to" resource and primary point of contact. Initiate creativity to develop solutions with the goal of consistently exceeding expectations.
• Monitor responsiveness to tenant requests for services and general customer service and satisfaction.

Personnel Management, if applicable:

• Supervise performance of direct reports providing feedback, evaluation, and recommendations for training and professional development
• Establishes written goals and objectives for direct reports and conducts periodic formal and information performance evaluations.
• Ensure compliance of employment policies and address any personnel performance issues

Skills, Knowledge, and Expertise

Education:

• Bachelor’s degree in finance, Real Estate, or related field - Preferred

Work Experience:

• 5+ years of commercial property management/operations experience with an emphasis in healthcare and life science properties - Required

Skills:

• Highly developed verbal and written communication skills
• Ability to work independently and as part of a team.
• Intermediate computer skills utilizing Microsoft Office Suite software: experience with MRI and Yardi a plus.
• Proactive thinking with detail-oriented and creative problem-solving approach.
• Strong client and tenant management skills
• Solid analytical and organizational skills and ability to multi-task and prioritize.
• Ability to give and take directions and to interface with decision makers in a professional manner and maintain confidential information.
• Superior interpersonal skills, ability to collaborate with a variety of personalities with professionalism.
• Ability to write business correspondence, demonstrating business acumen.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must be able to thrive in a fast-paced environment
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Positive can-do attitude
• Self-starter, able to work with minimal supervision.

Licenses:

• Michigan Real Estate License - Required
• Broker License - Strongly Preferred