Senior Property Manager Summary: The Senior Property Manager is responsible for leading the management of a 1.2M square-foot mixed-use property in downtown Atlanta.

Essential Responsibilities:

Tenant Relations:

• Provide highest level of customer service to tenants and partners.

• Ensure timely collection of rents from tenants

• Oversee move-in process to tenant's satisfaction

• Visit tenants regularly and maintain a positive, productive, and professional relationship

• Complete documents pertaining to lease administration and coordinate all required activities

• Assist with tenant renewals, expansions and contractions including coordination of move-outs

Property Inspection and Maintenance:

• Regularly inspect and evaluate all building components, equipment, systems and grounds to ensure that the appearance and operation of the property meets Company standards

• Ensure coordination of routine services and 3rd party vendors and emergency response activities

• Work with Chief Engineer and other team members to proactively develop, enhance and maintain emergency procedures and preventive maintenance programs

• Maintain tenant request/contact logs and ensure requests are responded to in a timely fashion

• Monitor and review preventive maintenance programs

Work Orders & Contracts:

• Fully utilize the work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfaction

• Work with team to ensure that bids are obtained from various vendors and help select appropriate vendor to perform work

• Oversee to ensure that work performed by contractors is performed timely and appropriately

Budgets/Financial Control:

• Prepare and execute annual operating budgets; actively participate in the capital planning process

• Oversee purchasing for supplies and services in accordance with annual budget and within spending limits and guidelines

• Prepare monthly operating reports to clients and report on budget vs. actual operating variance

• Manage collection of accounts receivable and tenant default situations

• Develop scopes of work for capital projects, bid all work, and coordinate the execution of these projects

Tenant Improvements:

• Work on tenant improvement construction projects and tenant renovations, including review of blueprints with Chief Engineer

• Provide project status updates and participate in tenant improvement reviews

• Coordinate progress meetings and/or project planning to stay within schedules and on budget

• Manage job cost/tracking sheets, punch lists and close out projects

Management & Leadership:

• Determine property staffing requirements; hire and train staff

• Set employee goals and objectives; communicate and monitor progress

• Develop staff to maximize potential

• Monitor staff performance including performance reviews

• Delegate work duties to staff to attain objectives

• Evaluate current business processes and systems

• Plan and implement procedures and systems to maximize operating efficiency

• Establish and maintain controls

Qualifications:

• Demonstrated commitment to customer service and a track record of exceeding customer expectations. Self-starter with highly effective independent work skills that can function effectively within a team environment.

• Excellent time management and organizational skills with a proven ability to meet deadlines

• Strong negotiation skills.

• Project Management experience.

• Working knowledge of construction processes and AIA contracts, RFI's, change orders, invoice processing, drawings, specifications and terminology.

• Well-developed analytical, interpersonal and communication (both written and verbal) skills.

• CPM, CFM or RPA designation and state real estate real estate license a plus.

• 5-10 years of property management experience with demonstrated track record of success. (Class A Office experience preferred) Additional Requirements